Carol Doughty OBE is a former senior UK Government official with an international career spanning Regional Director roles for the UK Home Office in India, Pakistan, the Gulf, Africa, and the USA, overseeing visa operations and migration partnerships. Now a Strategic Advisor with VFS Global, Carol supports the company in delivering efficient, customer-focused visa and consular and citizen services. She leverages deep industry expertise to challenge assumptions and provide strategic insights, ensuring services meet the contractual obligations of 69 client governments while aligning with customer expectations. Carol brings a unique perspective on global mobility, public-private collaboration, and the evolving landscape of migration services.